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Within that directory (or a skin directory), add / edit files as follows:
Plaintext
$TEMPLATE_PATH/plaintext/lost-password.txt
$TEMPLATE_PATH/plaintext/lost-username.txt
$TEMPLATE_PATH/plaintext/reset-password.txt
HTML
$TEMPLATE_PATH/html/lost-password.phtml
$TEMPLATE_PATH/html/lost-username.phtml
$TEMPLATE_PATH/html/reset-password.phtml
By default, if both plaintext and html templates exist, a mail will be sent as an MIME multipart message containing both. Otherwise, which format is found is sent in the appropriate encoding format.
You can force one of the other via a configuration option:
;; format to use when sending authentication messages
;; See: https://github.com/opensolutions/OSS-Framework/wiki/OSS_Controller_Trait_Auth
;;
;; The default when nothing is set is 'both' which will send both formats if available
;; or whatever format is found if there is only one format.
resources.auth.oss.email_format = 'html|plaintext|both'