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VaultLink authorization email never received for Ubuntu 24.04 prebuilt binary #4384

Description

@ee25mtech11015-hub

Subject

[Stage]: Other. Please describe below.

Describe the bug

Describe the bug

I am trying to download the official Ubuntu 24.04 prebuilt OpenROAD binary from:

https://vaultlink.precisioninno.com/

After entering my email address, the website displays:

"Registration successful. An email has been sent"

However, no authorization email is ever received.

What I tried

  • Gmail account
  • Desktop browser (Brave/Chromium)
  • Mobile browser
  • Waited more than 12 hours
  • Checked Inbox, Spam, Promotions and Junk folders
  • Tried multiple times

Browser/API behavior

POST /api/registration

Status:
200 OK

Response:

{
"message": "Registration successful. An email has been sent"
}

Immediately afterwards,

GET /api/registration/check

returns

401 Unauthorized

Since the authorization email never arrives, the browser cannot be authorized and the download cannot proceed.

Environment

OS:
Windows 10 + Ubuntu 24.04 (WSL)

Browser:
Brave (Chromium)

Expected Behavior

The authorization email should be delivered so that the browser can be authorized and the Ubuntu 24.04 prebuilt .deb package can be downloaded.

Could you please check whether the VaultLink email service is working or provide an alternative official download method for the Ubuntu 24.04 package?

Thank you.

Environment

Not applicable.

The issue occurs before OpenROAD can be downloaded.

I am unable to run ./etc/Env.sh because I cannot obtain the OpenROAD package due to the VaultLink authorization email not being delivered.

To Reproduce

  1. Open https://vaultlink.precisioninno.com/
  2. Enter a valid email address.
  3. Click the Ubuntu 24.04 download button.
  4. The website responds with:

{
"message": "Registration successful. An email has been sent"
}

  1. No authorization email is received.
  2. The browser repeatedly checks:

GET /api/registration/check

which always returns

401 Unauthorized

As a result, the download cannot proceed.

Relevant log output

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No response

Additional Context

No response

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